Description |
T-Mobile USA is a national provider of wireless voice, messaging, and data services capable of reaching over 268 million Americans where they live, work, and play. In a world full of busy and fragmented lives, we at T-Mobile USA, Inc. have the idea that wireless communications can help. The value of our plans, the breadth of our coverage, the reliability of our network, and the quality of our service are meant to do one thing; help you stick together with the people who make your life come alive. That's why we're here.
Sr. Human Resources Generalist
Provides overall multi-unit, multi-state HR generalist support for retail stores. The client base includes: sales representatives, store managers, regional managers, regional directors, and divisional directors. Primary focus is on employee relations, harassment, discrimination investigations, training, coaching/counseling, and strategic alignment of Human Resources with Operating Objectives. The ideal candidate needs to be extremely customer focused, team-oriented, and enthusiastic about partnering with management and employees on developing and implementing strategies, which support T-Mobile as the 'Best Place
to Work'.
Primary Duties and Responsibilities:
* Investigates employee and manager complaints regarding violations of the company's policies (e.g. sexual harassment, standards of business conduct, discrimination, etc)
* Provides expert advice, counsel, and coaching to Senior leaders, managers, and employees on all employee related issues such as, but not limited to: performance management, investigations, termination decisions, corrective action, HR and Company policies and procedures, and all employment/labor laws through programs, practices, policies, investigations and actions, etc
* Partners with Regional HR Managers to provide Compliance Training and other HR related and business training for Client groups
* Partners with HR communications Team as FSC Liaison to develop and deliver tailored client communications surrounding major HR initiatives
* Implements and administers national HR initiatives to enhance organization's strategic objectives.
* Addresses all EEOC Charges
* Maintains current and complete understanding of Federal and State laws including case law and regulations such as Title VII of the Civil Rights Act, FLSA, ADA
, FMLA, ADEA, and state laws
* On boards and orients new managers with HR practices and system requirements
* Assists with administering compensation practices and reviews
* Provides coaching and development to front line management and employees on HR issues and career development
* Promotes a positive employee relations environment through consistent application of open door policy, and promoting open dialogue between employees and management
Functional/Technical Skills
* Strong EEOC and investigations background (sexual harassment, discrimination charges, etc)
* Knowledgeable in federal and state employment laws and compliance with government regulations.
* Solid background providing counsel and direction on performance management, corrective action and employee separations
* Excellent written, verbal, and presentation skills.
* HR Systems knowledge (SAP preferred, but not required)
* Proficient in Microsoft office applications (MS Word, Excel, Outlook, and Powerpoint
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Requirements |
Experience
* 5+ years of progressively responsible Human Resources Generalist experience to include
* Experience in employee and labor relations
* Experience responding to EEOC claims and handling large investigations
* Performance Management administration & counseling w/managers
Education/Training
* B.A. degree or equivalent experience.
* PHR Certification preferred
Travel requirement
As needed and as dictated by the needs of the business
T-Mobile USA offers a full range of comprehensive benefits, including medical, dental, vision, as well as matching 401(k), generous paid time off programs, mobile phone and service discounts, tuition reimbursement, free parking - not to mention a fun and business casual work environment.
T-Mobile is an equal opportunity employer (EOE). We strongly support diversity in the workforce.
When asked "How did you hear about us?" please select the option "Other" from the list and type "LatPro" on the next open field.
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